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      Breakthrough Performance for People, Projects and Organisations

 

AKA Approach: Working with Clients

We deliver a level of customer service and an approach to consulting which is the focus and dedication of our specialised team.

  • Our consultants demonstrate great depth of knowledge and ensure meticulous planning and attention to detail to understand and address the client challenges;
  • We follow our unique engagement model, tailored to the individual needs of the client for every engagement;
  • Our proven associate model provides highly skilled, targeted and client focused capability ensuring flexibility and responsiveness;
  • We focus on identifying change that delivers maximum benefits to our clients and ensures that this change is positively embedded in the client's organisation before we move on;
  • From Day-1 we are outcome focused. We concentrate on delivering tangible, measurable benefit cases for the individual, for projects, programmes and for the organisation;

 

 

  • A fundamental principle of the work we do with our clients is that analysing, engaging, managing and measuring successful relationships and communication is paramount to individual, project and organisational success;
  • The success of client/AKA consultant relationships is founded on an open, honest, discreet and trusting relationship, based on active support not passive advice and focused on challenge and enjoyment in equal measure;
  • We will only embark on work with a client when there is a substantial return on investment to be realised from our work together which we identify right at the start so that our fees are recovered many times over during the lifetime of our work together and beyond.

         

 

 

Anthony Kelly Associates 2005 - 2006